COVID-19 Emergency Rental Assistance (CERA) Apply Online Here!

Behind in your rent and/or utilities? Live in Kalamazoo County? Tenants or landlords can now apply directly online through a special portal provided by Michigan State Housing Development Authority for assistance with back rent and/or utilities.  

If you need manual forms and do not wish to use the online portal, please use the forms below. If you need accommodations to access or complete these forms, please call HRI at  269.382.0287 and HRI staff will assist you. If you do not wish to complete the forms online, you can mail them to HRI, 420 East Alcott Street Suite 200, Kalamazoo, MI 49001 or drop them off at the same address in the HRI secure drop box inside the lobby or email them directly to one of our HRI staff at

Local CERA Rental & Utilities Info

For more information on COVID Emergency Rental Assistance, including eligibility requirements and local income guidelines, click here.

If you are currently homeless, have a housing crisis (not back rent or utilities) or are a landlord, please call 269.382.0287 or complete the form below.

Please allow 2 business days for a Housing Specialist to return your email or phone call. As of 3-14-22, our Alcott Street office lobby will be open 8:30-5:00 pm Monday-Friday.  

Contact Us v3

HRI Thanks You For a Successful Walk 2022! 

A Pandemic Changes Our Process, But Never Our Mission!

Nearly 300 walkers came out in the rain and cold and walked with us to end homelessness in Kalamazoo on March 19! A special thank you to sponsors, donors, volunteers and staff who made this a fun and successful event! Read more about our event here:

In 2021, HRI has provided 2,608 households with $11.1 Million dollars in financial assistance providing individuals and families facing a housing emergency or homelessness with housing solutions. However, our work is not finished!  

Please join our fight to end homelessness in our community! Find out how you can learn more about our work and how you can make an impact!  Contact Galyn at 




Housing Resources, Inc announces “A Kzoo Pod Community – A Place of Dignity” pilot project

HRI Updates 5/1/2022 

Our lobby is open to visitors and people seeking services without an appointment. Masks are encouraged but optional and will be available in our lobby.      

For more information or assistance call our main number 269-382-0287 during office hours weekdays 8:30- 5:00 pm or dial 2-1-1 day or night 24/7. Or, you can access Emergency Rental Assistance applications through this website.

We have earned GuideStar’s Platinum Seal of Transparency!

Need Housing Assistance?

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We value our landlords and view you as an integral partner in helping us prevent homelessness in our community.

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The Civil Rights Board Meeting of 5/9/2022 revealed:1. After 2 years of the City of Kalamazoo Civil Rights Ordinance Chapter 18 in place, source of income is not protected for renters with vouchers or subsidized local funding as was the intent.2. The City Attorney's Office has not been providing requested complaint updates to the board including nature of complaints and outcomes.HRI encourages everyone to listen to the recording of the meeting below and attend or call in (888-382-9556) to make public comment to the Kalamazoo City Commission meeting on Monday, 5/16, and demand immediate action to remedy this matter. ... See MoreSee Less
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❤️❤️❤️ Thank you Governor Gretchen Whitmer! #kalamazoo #endhomelessness #MSHDA ... See MoreSee Less
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